Carpet Cleaning, Upholstery Cleaning, Honolulu, HI

No you do not have to stay home. Many of our customers, especially realtors, leave the keys in a certain location for our tech and give him lock up instructions if they can't be home during the cleaning. It is definitely preferred if you can be available for a walk through at the end. Our technician can show his work at the end of the job, if possible.

For both cleanings the carpet should be dry no later than the following morning. Some carpets that are NOT extremely heavily soiled, require less moisture and they dry even faster, some as quick as under six hours. And you can feel free to walk on the carpet with bare feet as soon as we're done with the job. Please leave fans on and windows open to aid in the drying process OR use fans and crank the AC with windows closed.

For most pet, liquid, and colorful stains we have an 80% success rate, using the same powerful equipment we use in movie theaters and restaurants. We cannot guarantee a brand new carpet appearance; many factors affect bonding, including time, sunlight, prior products used, and heat.

The pet cleaning includes hair dander and allergen removal. It requires more time for the technician flushing the carpets, more detergent solution and extra cleaning and maintenance of our machines after the cleaning. Most property managers also require an invoice for pet cleaning upon move out.

No, we have a protective base to put under your rug before the cleaning and we will take extra steps to quickly dry it with air movers so there will be minimal moisture by the time we are done.

We do not compete with cheaper companies by price. Budget companies always have to leave something out of your service because they cannot afford to give you the BEST. Our cleaners are well paid, we invest in education and the most current equipment to always ensure 5 star service.

We first assess all our clients' needs and provide exact flat rate quotes based on the information we collect. We focus on answering and informing our clients completely so they feel confident in making a decision.

We were trained by a 19-year-certified IICRC Carpet upholstery restoration technician and received the green cleaning certification in 2016 from the Carpet and Rug Institute (CRI).
We've studied with the Inner Circle international business group; owner Jay Brown continues education and consults with industry leaders regularly. We also held memberships in Hawaii and Arizona BNI groups for several years.

Consolidated movie theaters, Lexus Honolulu, Jen Construction, Tylers Corner Home Staging, Zippy's, massage therapy offices, medical offices, veterinarians, military offices and residential, Buca Di Beppo, Yogur Story, Fun Factory locations, malls, hotels, The Hawaii Prince Hotel, The Ilikai Hotel.

Beware of unscrupulous cleaning companies: 1) bait-and-switch pricing, cheap advertised then it changes when they arrive and you're pressed for time; 2) surface-only cleaning companies whose limited service is rarely described as such; 3) look for up-to-date modern equipment that conserves water/energy and dries carpets and furniture faster.

1) Communication: does the company stay in contact about arrival time? 2) Education: can they describe their process, and how experienced is the team? 3) Do they have a 100% service guarantee? 4) How well trained and compensated is the technician coming to your home, you can usually tell from how they speak and present themselves.